Title: Operations and Accounts Volunteer 

Location: Sydney 

Time Commitment: 1 day – 2 days per week until 30 June, 2025, potential for ongoing 

Supervisor Position Title: Office Coordinator 

Overview 

NCC is seeking a proactive and motivated self starter with strong attention to detail and excellent organisation skills to help support our organisation.  

As the busy EOFY period approaches, this role will provide vital support to member groups and donors, assisting with processing donations received over the phone and via mail, and ensuring records and invoices for our member groups are accurate.  

 Alongside assisting with daily operations of the organisation the Operations and Accounts Volunteer will play a critical role in assisting the Operations team to meet annual targets and work towards the strategic outcomes for NCC. 

Key Responsibilities 

The duties will include the following key responsibilities: 

• assist with maintaining and updating member group record data  

• assist with processing donations and other fundraising administration 

• assist with preparation and collation of instruction manuals 

• assist with general maintenance and cleanliness of the office 

• assist staff as required 

• other administrative duties as required 

• with potential for the right person to progress into volunteer coordination activities and learn valuable people management skills; includes involvement in recruitment, training & supervision, induction, and position reviews for other volunteers 

Skills and Experience Required 

Essential 

• Ability to problem solve  

• Excellent attention to detail 

• Good time management skills 

• Excellent communication and phone skills 

• Intermediate capability in Microsoft Word and Excel 

• Desire to work as part of a team to achieve collective goals for the organisation 
   

Desirable 

• Experience multitasking and balancing competing priorities 

• Administration and database experience 

• Good IT skills 

What You Will Gain 

• Learn from and be a part of a grassroots community focused organisation 

• Develop your skills in not-for-profit administration and operations 

• Improve your time-management skills 

• Develop your stakeholder management and outreach skills 

• Gain an understanding of CRM systems and databases 

• Potential for the right person to progress into volunteer coordination activities and learn valuable people management skills 

• Work alongside generous and passionate staff and supporters 

• Contribute to NCC’s campaign, fundraising and program activities and outcomes  

• Be part of a great team environment with opportunity for fun social interaction with like-minded individuals both inside and outside of office hours 

WE VALUE DIVERSITY 

NCC is an equal opportunity employer, we know our capacity to drive change is increased when our team has a diversity of backgrounds and experience. We are committed to building on the perspectives, talent, experience, knowledge and skills that diversity brings to our organisation. 

We are committed to diversity and inclusion and strongly encourage people of all cultures, genders, abilities, and experiences to apply.  

SELECTION CRITERIA 

Applicants must have a legal right to volunteer in Australia. 

How to apply: 

To apply, please email the following documents to [email protected] 

1. a cover letter addressing the selection criteria in detail OR an email detailing why you are interested in the position and how your skills make you the right candidate 

1. your curriculum vitae OR details of your work experience and the skills that you feel would add valuable to this position 

Applications close Friday 23rd of May, 2025. 

For more information contact [email protected] or (02) 9516 1488.