Volunteer Operations Assistant

Position Title

Volunteer Operations Assistant


Nature Conservation Council of NSW (NCC)

Level 14, 338 Pitt Street, Sydney NSW 2000

Position Title of Supervisor

Administration Officer


7.6 hours p/w (1 day per week)


12 months

NCC is seeking a proactive and motivated self starter with strong attention to detail and excellent organisation skills to help support our organisation.
The successful candidate will become an integral addition to the NCC Operations team working to support the staff, members, donors and the general public with enquiries and requests.
Alongside assisting with daily operations of the organisation the Volunteer Operations Assistant will play a critical role in assisting the Operations team to meet annual targets and work towards the strategic outcomes for NCC.

The duties will include the following key responsibilities:

  • general reception duties: phone, mail, email, banking & general data entry
  • financial administration including processing bills via our online accounting software
  • assist with processing donations and other fundraising administration
  • action booking requests for equipment and facilities
  • update & assist with maintenance of website, mailing lists & online and in-house databases
  • assist with the coordination of meetings and other NCC events
  • assist with preparation and collation of instruction manuals
  • trouble shoot problems, where required
  • assist with general maintenance and cleanliness of the office
  • assist staff as required
  • other administrative duties as required
  • with potential for the right person to progress into volunteer coordination activities and learn valuable people management skills; includes involvement in recruitment, training & supervision, induction, and position reviews for other volunteers


Applicants must have a legal right to volunteer in Australia: 


  • Ability to problem solve
  • Excellent attention to detail
  • Good time management skills
  • Excellent communication skills
  • Intermediate capability in Microsoft Word and Excel
  • Desire to work as part of a team to achieve collective goals for the organisation


  • Experience multitasking and balancing competing priorities
  • Administration and database experience
  • Good IT skills


  • Learn from and be a part of a grass roots community focused organisation
  • Develop your skills in not for profit administration and operations
  • Improve your time-management skills
  • Develop your customer service skills
  • Gain an understanding of CRM systems and databases
  • Potential for the right person to progress into volunteer coordination activities and learn valuable people management skills
  • Work alongside generous and passionate staff and supporters
  • Contribute to NCC’s campaign, fundraising and program activities and outcomes
  • Be part of a great team environment with opportunity for fun social interaction with like minded individuals both inside and outside of office hours

How to apply:

To apply, please email the following documents to ncc@nature.org.au

  1. a cover letter addressing the selection criteria in detail OR an email detailing why are interested in the position and how your skills make you the right candidate
  2. your curriculum vitae OR details of your work experience and the skills that you feel would add valuable to this position

For more information:

Contact:               Amy Strandquist or Queene Ostria

Phone:                  (02) 9516 1488

Email:                    ncc@nature.org.au