Technical Operations Volunteer

TECHNICAL OPERATIONS VOLUNTEER

Position Title	Technical Operations Volunteer
Location	Nature Conservation Council of NSW (NCC) Level 14, 338 Pitt Street, Sydney NSW 2000
Position Title of Supervisor	Technical Operations Officer
Hours	1 day per week, preferably Tuesdays, Wednesdays or Thursdays
Commitment	6-12 months

We are seeking a volunteer who has broad technical skills for a database rescoping project. Skills in the area of relational databases, frontend and backend applications and web development will be highly regarded.

WHO WE ARE

Nature Conservation Council of NSW (NCC) and the environment groups we represent have been winning protections for nature in NSW for more than 60 years. We have been at the centre of many of the state’s iconic conservation battles and have notched up countless achievements for nature and local communities.

Today, we work to clean up the state’s dirty electricity system, end unsustainable tree-clearing on farms and in our forests, protect biodiversity, bring our rivers and coastal wetlands back to health, give marine life in our coastal waters the protection it deserves, and provide leadership on fire policy, education and ecology.

You can find more information about our work as the voice for nature in NSW at www.nature.org.au.

WHO YOU ARE

To get the most out of this volunteering opportunity and add value to the project you will have:

enthusiasm for participating in a detailed CRM rescoping project;
interest in working with our Technical Operations Officer through to implementation and project completion;
training in or a natural ability to understand information technology;
a good foundation in coding; and
wish to contribute your time and skills to a well-established and long standing NFP.

WE VALUE DIVERSITY

We believe we are more effective when our team is made up of people with diverse backgrounds and experiences. We are committed to building on the perspectives, talent, experience, knowledge and skills that diversity brings to our organisation.

We are committed to diversity and inclusion and strongly encourage people of all cultures, genders, abilities, and experiences to apply.

ABOUT THE POSITION

The successful volunteer will assist the Technical Operations Officer with our CRM rescoping project and will hopefully be able to follow through assisting with implementation and project completion. Your key tasks will be researching different CRM’s, assisting with data cleaning of our current CRM, assisting with code writing for custom applications, and assisting with web development work.

The duties will include the following key tasks:

Research and review software applications and match them against our identified requirements
Assist with writing scripts to export, transform and load data from one database to another
Assist with writing code to extend NCC’s system through APIs and webhooks
Assist with developing in-house applications, frontend and backend of NCC’s websites
Assist with writing technical and non-technical documentations, user manuals, training materials and troubleshooting articles
Assist with training and support on the use of our CMS/CRM systems, as needed
Help fix bugs, test systems and software, as needed
Help investigate solutions to technical problems, as needed

SELECTION CRITERIA

Applicants must have a legal right to volunteer in Australia. Even if you meet only some of these criteria, but if you are keen to participate in this volunteering opportunity and are ready to learn, we’re keen to hear from you.

Talent & Capabilities

Ability to problem solve
Excellent attention to detail
Good time management skills
Good communication skills
Ability to pick up new coding language when required

Skills & Experience

Proficiency in HTML5, CSS3, JavaScript and in the LAMP Stack
Knowledge of SQL, JSON / XML
Source control experience with GIT

Extra Points for

Desire to work as part of a team with ability to work independently without close supervision
Experience with open source software, CMS and CRM systems
Familiarity with the command line interface
Experience in web design

BENEFITS TO THE VOLUNTEER

Learn from and be a part of a grass roots community focused organisation
Improve your coding skills
Develop your researching and problem-solving skills
Gain an understanding of CRM systems and databases
Add being part of a CRM rescoping and implementation project from start to finish to your CV
Work alongside generous and passionate staff and supporters
Contribute to NCC’s campaign, fundraising and program activities and outcomes
Be part of a great team environment with opportunity for fun social interaction with like minded individuals both inside and outside of office hours

HOW TO APPLY

To apply, please email the following documents to ncc@nature.org.au by 9am, Thursday 15^th August 2019.

a cover letter identifying why you are interested in this volunteering opportunity, what you hope to get out of it and detailing how your talent, skills and experience can be applied to this role
your curriculum vitae or information about your education and work experience to date

For more information contact:

Ferry Tiu

(02) 9516 1488

ncc@nature.org.au